Privacy Policy

Introduction

Your privacy is important to us, so this document explains what data we collect from users, how we use it and for what purpose, among other things. Persons over 14 years of age may register as users without prior consent of their parents, guardians or legal representatives. In the case of minors under 14 years of age or identified as legally incompetent, we will always require parental consent, or the consent of a guardian or legal representative.

For your information, we will never request more information than we actually need for the services requested; we will never share it with third parties, except as required by law or with your prior consent; and we will never use your data for any other purpose not previously indicated.

As a user, you should read this privacy policy carefully on a regular basis, and whenever you enter your personal data, as this document may undergo modifications as the provider may modify any type of information that may appear on the website in order to comply with the regulations or update the policy, and there is no obligation to give prior notice or inform users of these obligations, with publication on the provider’s website being sufficient.

Responsible for the treatment:

  • Identity: PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L (also the provider)
  • NIF: B07025315
  • Postal address: CALLE ÁNGEL, 10, 07703 MAHON, (Baleares)
  • E-mail: lopd@minurahotels.com

PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L,, as the party responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (RGPD), Organic Law 3/2018 of 5 December (LOPDGDD) and other legal regulations in force regarding the protection of personal data, and by Law 34/2002, of 11 July, of Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organisational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.
DATA COLLECTION METHOD and DATA WE COLLECT: The data we collect and how we obtain it is as follows:

1. using the contact form: name, email, age, telephone number,
2. using the registration form: name, email, age, etc.
3. via the newsletter subscription form: name, email,
4. by subscribing to the forum and/or commenting on the same: name, email,
5. via the ecommerce data collection form: name, address, email address, age, telephone number, bank details or credit/debit card information

No specially protected categories of data are processed.

Purpose of processing

Your personal data will only be used for the following purposes, with your consent for each of the purposes in the corresponding section of the website:

1. contact form: to respond to queries and / or provide information requested by the User;
2. registration form: for the creation of a user account and access to the website functionalities;
3. newsletter subscription form: to send commercial advertising communications by email, SMS, social communities or any other electronic or physical means, if the User has expressly consented to this;
4. forum subscription and/or comments on the forum: once the user has registered on the forum, he/she will be able to comment on the forum, both to raise issues and to answer questions;
5. If you order the service / purchase the product through our website www.hotelcalagaldana.com we will ask you to provide us with information about yourself, including your name, contact details and credit or debit card information.
6. Other purposes:
To carry out the commercial, administrative, tax and accounting formalities required by current legislation;
To know your opinion and improve the services provided by the website;
Carrying out profiling and usability analysis of the website, through cookies (mentioned in the cookies policy);
Social networks: the use of social networks is specified in the relevant section.

Use of Photographs: The photographs posted on the website are the property of PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L., including those of minors, in which, in order to obtain them, the prior consent of the parents, guardians or legal representatives has been obtained by signing the forms made for this purpose by the centres in which the minors form part. However, parents, guardians or representatives of minors, as holders of the exercise of their rights, and always upon formal written request, may indicate their refusal to use the image of the minor; in this case, the image will be shown pixelated.
You may revoke your consent at any time by sending a letter with the subject “Unsubscribe” to the above-mentioned e-mail address.
In accordance with the LSSICE, PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. does not engage in SPAM practices, and therefore does not send commercial e-mails that have not been previously requested or authorised by the user. Consequently, in all communications that you will receive from the provider, you have the possibility of revoking your express consent to receive communications from us.
We will not process your personal data for any other purpose except as required by law or court order.
You will not be subject to decisions based on automated processing which produce effects on your data.

Legitimation of the processing

The legal basis for the processing of the data is your consent given at the time of providing your data in the corresponding form for the purposes of carrying out the purposes, at the time of ticking the checkbox.
The prospective or commercial offer of products and services is based on the consent that is requested from you, without the withdrawal of this consent in any case conditioning the execution of the subscription contract.
Failure to provide the personal data requested or not accepting this privacy policy implies the impossibility of achieving the purposes described above.
In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of the administrative, fiscal and accounting obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties.

Data retention period:

Your data will be retained for the duration of the business relationship with us or you exercise your right of cancellation, opposition or revocation of consent. Even if you have exercised your rights in the correct manner, we must keep your data properly blocked for the duration of the periods legally stipulated in the applicable provisions.

Recipients of assignments or transfers:

PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. does not carry out any transfer or communication of data either within or outside the EU. The provider will only provide information to law enforcement agencies under court order or by obligation of a legal rule, without prejudice to block or cancel your account if there may be indications of the commission of any crime by the user. The information provided shall be only that which is available to the provider at the time.
The information you provide through this website will be hosted on the servers of PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L., contracted to the company that provides the web hosting service. The processing of the entity’s data is regulated by a data processor contract between the provider and this company.

Rights of the persons concerned:

As a user-interested party, you may request the exercise of the following rights before PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. by sending a letter to the postal address at the top of the page or by sending an e-mail to lopd@grupogaldana.com, indicating as Subject: DATA PROTECTION: RIGHTS OF THE INTERESTED PARTIES “, and enclosing a photocopy of their ID card or any similar means in law, as indicated by law.

Rights:

Right of access: allows the data subject to know and obtain information about his or her personal data undergoing processing.
Right of rectification or erasure: to correct errors and amend data that proves to be inaccurate or incomplete.
Right of erasure: allows inappropriate or excessive data to be deleted.
Right of objection: the data subject’s right not to have his or her personal data processed or to have the processing cease.
Limitation of processing: this entails the marking of the personal data retained, in order to limit future processing, for the exercise or defence of claims.
Data portability: provision of the data undergoing processing to the data subject, so that he or she can transmit it to another data controller without hindrance.
Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based on automated processing which produces effects or significantly affects

As a user, you have the right to withdraw your consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to the withdrawal of consent.
You also have the right to lodge a complaint with the supervisory authority if you believe that your data protection rights may have been infringed (www.aepd.es).

Security measures:

The data you provide will be treated confidentially. The provider has adopted all the technical and organisational measures and all the necessary levels of protection to guarantee security in the processing of data and to avoid its alteration, loss, theft, unauthorised processing or access, in accordance with the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programmes, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in the regulations in force.

Language

The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

Profile analysis

The information provided in the different forms, during interaction with the website and any other data provided during browsing, including the information provided by biscuits in relation to browsing habits, entails acceptance of the processing of this data, in order to be segmented or categorised for the purpose of applying them to the activity related to the management of general administration, information, marketing of advertising space, profiling, analysis of proposals requested by users / customers, statistical study of the services and content used, tastes and preferences, surveys or forms. The data used in the elaboration of these profiles are not data that allow the identification of the users, but only show in a graph the type of public that interacts with the website, age, country, gender, etc.
The user accessing this website explicitly consents to the use of this generic information for profiling, segmentation and categorisation of data for the purposes described in the previous section.

Social media

We inform you that PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. may have a presence in social media. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. shall be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network in each case and which have been previously accepted by the user.
PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. will process your data for the purposes of correctly managing your presence on the social network, informing you of the provider’s activities, products or services, as well as for any other purpose permitted by the regulations of the Social Networks.

The publication of content is prohibited:

If they are alleged to be unlawful under national, Community or international law or to be engaged in activities that are alleged to be unlawful or to contravene the principles of good faith.
If they infringe on the fundamental rights of people, lack of courtesy on the Internet, disturb or may generate negative opinions in our users or third parties and in general any content that PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. considers inappropriate.
And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. also reserves the right to remove, without prior notice, from the website or the corporate social network any content deemed inappropriate.
In any case, if you send personal information through the social network, PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L shall be exempt from liability in relation to the security measures applicable to this platform and the user, should they wish to know them, should consult the corresponding specific conditions of the network in question.

Send CV

In the event that the user sends his/her CV through our website, he/she is informed that the data provided will be processed in order to make him/her a participant in the selection processes that may take place, carrying out an analysis of the applicant’s profile with the aim of selecting the best candidate for the vacant post of the person in charge. We inform you that this is the only official procedure for accepting your CV. CVs submitted by any other procedure will not be accepted. In the event of any changes to your data, please notify us in writing as soon as possible so that we can keep your data up to date.
The data will be kept for a maximum period of one year, after which the data will be deleted, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction. If you wish to continue to participate in the selection processes of the Manager after this period, please send us your CV again.
The data may be processed and/or communicated to the companies in our group for as long as your CV is kept and for the same purposes as mentioned above.

Subscribe to the blog

In the event that the user subscribes to the block, we inform you that the data provided will be processed to manage your subscription to the information block with an update notice and will be kept for as long as there is a mutual interest in maintaining the purpose of the processing. When no longer needed for this purpose, they shall be deleted with appropriate security measures to ensure pseudonymisation of the data or complete destruction of the data. The data will not be communicated to third parties, unless legally obliged to do so.

Participation in forums

In the event that the user wishes to participate in the forums of the website, we inform you that the data provided will be processed to regulate participation in the forum. Any registration or transmission of personal data provided by the user of this forum implies knowledge and unequivocal acceptance of the Legal Notice and Privacy Policy displayed on the website. The data will be kept for as long as there is a mutual interest in maintaining the purpose of the processing and when no longer necessary for that purpose, the data will be deleted with appropriate security measures to ensure pseudonymisation of the data (where appropriate) or complete destruction of the data. Posts will be publicly displayed to users of the online forum.
PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. is not responsible for any content published in the forum introduced by any registered user. The published content only expresses the author’s point of view. The author of the comment agrees not to use this blog to publish or link to defamatory, abusive, hateful, threatening, offensive, abusive, spam or similar content, adult content or content that infringes copyright or law and order in general. If, in the opinion of the moderators, the uploaded comments may harm and/or violate the rights of third parties or the law, they may be removed without explanation.

Publication of your testimony

In the event that the user wishes to publish their opinion on the website, we inform you that the data provided will be processed in order to deal with the suggestions, experiences or opinions regarding the products and/or services to be published on the website and thus be able to help other users. The data will be kept for as long as there is a mutual interest in maintaining the purpose of the processing and when no longer necessary for that purpose, the data will be deleted with appropriate security measures to ensure pseudonymisation of the data or complete destruction of the data. Witnesses will be published on our website. The only personal data that will be published about the witness will be his or her name.

Changes to this privacy policy

PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILIDAD

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L. in the terms established in this Policy for the exercise of rights. Such revocation shall in no case be retroactive.

Legislation

Con carácter general las relaciones entre PROMOCIÓN Y DESARROLLO TURÍSTICO DE MENORCA S.L con los Usuarios de sus servicios telemáticos, presentes en esta web, están sometidos a la legislación y jurisdicción española a la que se someten expresamente las partes, siendo competentes para la resolución de todos los conflictos derivados o relacionados con su uso los Juzgados y Tribunales de Baleares.